Doma Customer AdvantageFirst closes loans up to 30 days faster by leveraging Doma’s instant title commitments
SAN FRANCISCO–(BUSINESS WIRE)–Doma Holdings, Inc. (NYSE:DOMA), a leading force in disruptive change in the real estate industry, today announced that its technology-driven securities solutions, powered by the Doma platform Intelligence, helps drive growth and significant business results for AdvantageFirst, a company renowned for its commitment to improving the customer experience in all aspects of its business.
Prior to working with Doma, AdvantageFirst experienced long wait times from title providers, which resulted in increased costs and reduced loan processing capacity. Since it began using Doma’s technology to instantly process refinance title orders, AdvantageFirst’s processing times, which once took up to 10 days, have been dramatically accelerated. In fact, 77% of those orders processed by AdvantageFirst in most states receive a title decision in less than a minute.
“Doma’s communication is day and night compared to what we’ve been used to,” said Jeff Ravenstine, executive vice president of operations at AdvantageFirst. “Between rapid response times and the deployment of instant title technology, we are now finishing up to 30 days faster. We are excited to continue to work and grow our partnership with Doma to further streamline our operations as we expand our East Coast offerings.
With Doma’s technology and dedicated concierge service, AdvantageFirst borrowers can rest assured that their transactions will be completed accurately and quickly, with direct savings of up to $600 per refinance transaction.
“It’s impressive to see firsthand the efficiencies that AdvantageFirst has been able to achieve by implementing Doma’s technology thus far,” said Max Simkoff, CEO of Doma. “We are proud to work with a company that is committed to providing its customers with an instant digital fence experience and we look forward to helping AdvantageFirst continue to exceed customer expectations.”
Doma designs the future of real estate transactions. The company uses artificial intelligence and its proprietary technology solutions to transform residential real estate, making closings instant and affordable. Doma and its family of brands – States Title, North American Title Company (NATC) and North American Title Insurance Company (NATIC) – provide solutions for current and prospective owners, lenders, title agents and real estate professionals that dramatically simplify closures and efficiently, reducing costs and increasing customer satisfaction. Doma’s clients include some of the largest bank and non-bank lenders in the United States. To find out more visit doma.com.
At AdvantageFirst, our team is dedicated to providing our clients with the highest quality financial services possible. We believe that customer education is paramount to a smooth transaction. Customers trust us that we will deliver the rates, costs and products we promised in the time they expect. We hold this promise in the highest regard and are determined to keep it. For more information, visit advantage1st.com.